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Weather Jesolo

11° C
Fair
 

Faq

What is included in the room rate?

Room rates include : buffet breakfast, parking, access to the private beach and pool, use of lounge chairs on the beach and by the pool, beach towel, bike rental, tax, Sky Vision Gold in the room and complimentary wireless internet access throughout the Hotel.

Can I pay by credit card?

Yes, we accept all major credit cards: Visa, MasterCard, Maestro and CartaSi, American Express and Diners.

Is it safe to pay by credit card?

Since all sensitive data is encrypted to keep it protected, the hotel room reservation process is absolutely safe.

Your credit card details (number and expiry date) are required to guarantee your reservation. The hotel reserves the right to verify the validity of the credit card prior to arrival by pre-authorizing the price of one night stay, as a guarantee in case of late cancellation or no show. Reservations made with credit cards that are incorrect, invalid or missing details will not be confirmed – and therefore not guaranteed.

How do I know if my reservation is confirmed?

Upon completion of the booking process, you will receive an email confirmation listing the details of your reservation.

How can I cancel/modify my reservation?

All reservations made through our website, except special promotions, can be changed or cancelled by 4pm up until two days prior to arrival without penalty.

For all other offers, please refer at all times to the individual cancellation policy.

What happens in case of no show, early departure, late cancellation or changes?

In case of no show, early departure and/or change/cancellation after 4pm of the second day prior to arrival, a penalty of up to 3 nights’ accommodation will be charged to the credit card used to guarantee the reservation.

For all other offers, please refer at all times to the individual cancellation policy.

What time is check in/check out?

Check in time is 2pm on the day of arrival and check out time is 12pm. If you have any special requests, please notify our staff beforehand- they’ll be delighted to help.

Do you have a car park? What does it cost?
E 'available for the exclusive use of our guests ample parking adjacent to the hotel, completely free.
 
Cots are available for children in the room? How much?
Yes, if you are traveling with a baby you'll find a comfortable cot in the room. The supplement is 10 euros per night.
 
The rates shown are inclusive of breakfast internet?
Yes, the breakfast buffet is included with sweet and savory products.
 
In what time is breakfast served?
The breakfast buffet is served from 8:00 to 9.30 am and can be enjoyed on the sun terrace surrounding the pool.
 
What are the hours of the restaurant?
The restaurant is open for lunch from 12.30 to 13.30 and dinner from 19.30 to 20.30, with a vast choice from a la carte menu and wine list.
 
The Derby also has access to the Internet?
Throughout the building and all rooms can connect to free Wi-Fi throughout the hotel for the duration of stay.
 
There are rules for pets?
Small pets are allowed without charge.
 
What is the cost of bed on the beach?
The beach beds are completely free and are for the exclusive use of hotel guests Derby.
 
There are rooms with sea view?
A good part of the rooms have side sea view.
 
There are conventions or special discounts for guests?
We have special arrangements for our guests:
- Discount-Aqualandia special reduction on the purchase of the ticket for Aqualandia, the largest water park in Italy.
 
Do you offer a bike rental service?
Our guests can borrow our bikes for touring in and around Jesolo. Discover Jesolo Ambient Bike!
 
Do laundry?
Yes, we have dry cleaning services for a fee.
What kind of treatment you can enroll?
We offer rates with treatment only breakfast, half board and full board.

Say about us

Siamo arrivati martedì 7 giugno alle 22, ci hanno accolto calorosamente. La camera era pulita e confortevole, con balcone spazioso. La colazione offre sia dolce che salato tutto buono. Arredi un po...
10
10
Giuseppe s -
 
Ogni anno vado in vacanza presso L'Hotel Derby 3 volte all'anno. La cortesia dei titolari e del personale, la posizione strategica vicino alla spiaggia e la cucina fanno di questo hotel il...
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9
Nicoletta - Italia
 
Sono 4 anni che torniamo all’ Hotel Derby e ci sentiamo assolutamente in grado di consigliarlo a tutti. Ha un’ottima posizione è comodissimo al mare ed è circondato da negozi, supermercati, locali...
8
8
Paola A - Italia